Shipping policy

We are proud to offer Free Insured & Tracked Shipping on all orders worldwide.

Shipping Time:

Location	Estimated Shipping Time
Europe	7-14 business days
United States and Asia	9-22 business days
Canada	12-26 business days
Australia, New Zealand	12-26 business days

"Delivery times are estimates. While we strive to deliver your order as quickly as possible, please note that international shipments may occasionally experience delays due to customs processing, local holidays, or extreme weather conditions. We provide a tracking number for every order so you can stay updated on your package's status."

Tracking Information Once you receive your shipment notification, please allow 1-3 working days for the tracking information to update in the system.

Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for packages that are undeliverable due to incorrect or incomplete destination information.

Delivery issue

If an item is marked as successfully delivered by the domestic postal service in your country (e.g. USPS/Canada Post etc.) to the correct address provided upon ordering but has not successfully arrived you must contact the local post office and please provide us with a formal report/confirmation from your local post office regarding the lost or stolen package. After that, we will endeavour to resend a replacement order to you.

Customs taxes / Refusal of package:

We will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.

If the order arrives at your country and...

The customer refuses to accept the package
No attempt is made in the country of destination to deliver the package.

In such cases, we are unable to provide a refund as the package cannot be safely returned to us.